Privacy Policy

Effective Date: 10|08|2025
Yellow Spoon (a division of Vaathi Foods LLP)
Contact: customercare@yellowspoon.in

We value the trust you place in Yellow Spoon and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website, products, and services.

1. Scope of This Privacy Policy

This policy applies to all visitors, customers, and users of our website, online store, and related services. By accessing our website and making purchases, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

a. Personal Information:

  • Name

  • Billing & shipping address

  • Email address

  • Phone number

  • Payment details (processed via secure payment gateways; we do not store complete card or banking details)

b. Non-Personal Information:

  • IP address

  • Browser type & device information

  • Pages visited & time spent on the site

  • Cookies and tracking technologies

c. Information from Third Parties:
We may receive information from delivery partners, payment processors, and marketing affiliates to fulfill orders and enhance user experience.

3. How We Use Your Information

We use your information for purposes including but not limited to:

  • Processing and fulfilling orders

  • Providing order status updates and customer support

  • Improving website performance and user experience

  • Personalizing offers, discounts, and recommendations

  • Sending newsletters, product updates, and promotional material (only with your consent)

  • Complying with legal obligations and preventing fraudulent activities

4. Sharing & Disclosure of Information

We do not sell or rent your personal information. We may share information with:

  • Delivery Partners – to deliver your orders safely and efficiently

  • Payment Gateways – for secure payment processing

  • Service Providers – for website hosting, analytics, and marketing support

  • Legal Authorities – if required by law or to protect rights, property, or safety

All partners and service providers are contractually bound to maintain confidentiality and use information solely for agreed purposes.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences and shopping cart contents

  • Provide personalized recommendations

  • Track site performance and usage trends

You can disable cookies in your browser settings, though some features may not work properly without them.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes stated in this policy or as required by law. Once no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Opt-out of marketing communications

  • Restrict or object to certain processing activities

  • Withdraw consent at any time

To exercise these rights, contact us at customercare@yellowspoon.in.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before sharing your information.

10. Children’s Privacy

We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us to delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Effective Date.”

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Yellow Spoon – A division of Vaathi Foods LLP
Email: customercare@yellowspoon.in
# 1000, SLN Complex, 3rd Phase, 3rd Block Banashankari 3rd Stage, (Opp. Kathriguppe Water Tank Circle) Bangalore – 560 085

What Our Customers Say

Real stories from happy hearts & healthy homes

As a working mom in Bangalore, I’m always on the lookout for quick yet healthy options. Yellow Spoon’s Nut Powder has been a blessing — my kids love it

Priya R Bangalore

Being from Mysore, I’ve always valued fresh, local ingredients. Yellow Spoon products remind me of my mother’s recipes — full of goodness, flavor, and care

Ananya S Mysore

I was worried about finding preservative-free snacks for my children in Hubli. Yellow Spoon delivers exactly that — wholesome, delicious, and trustworthy

Ranjana Tumkur

From the first bite, I knew Yellow Spoon was special. The quality is unmatched, and the flavors feel so authentic. I feel confident I'm eating healthy

Meghana P Ramanagar

Yellow Spoon is not just a mix.
It's a health conscious choice.

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  • Phone: +91 73492 03311
  • customercare@yellowspoon.in

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Copyrights © 2023-2025 | Yellow Spoon – A Division of Vaathi Foods LLP | All rights reserved.

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